EV Carshop

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Leasing FAQs

Have a question about leasing? We've put together a comprehensive list of frequently asked questions to help you learn more.

What is vehicle leasing?

Leasing is a long-term vehicle rental agreement. It is a solution for private individuals or businesses seeking to drive a brand new vehicle at a low monthly cost. You will not own the vehicle at the end of the agreement. 

What is the difference between personal and business contract hire?

Business contract hire is popular with various types of fleets and works in much the same way as personal contract hire, but is exclusively for companies.

For more information on business contract hire and the many benefits click here.

What is the ordering process?

Car and van leasing couldn't be simpler. Here are the simple steps:

  1. Choose a vehicle
  2. Get a quote
  3. Apply for credit
  4. Order is placed
  5. Complete finance documents
  6. Take delivery

What is included in my contract?

  • Full Manufacturer’s Warranty
  • Road Tax
  • Maintenance Package (if selected as part of the contract) including all servicing and maintenance.
  • Free UK delivery

How long can I lease a vehicle for?

The majority of lease deals are between 24-48 months. The maximum length with all our funders is 60 months.

What is the initial rental?

The initial rental is the first payment made and is normally 3, 6, 9 or 12 times the monthly payment. The larger the initial or advance payment you make, the lower your monthly payments will be.

When are the initial rental and monthly payments taken?

Dates for the advance payment and monthly payments are dependent upon the finance provider. Some providers take the advance payment within 14 days of delivery of the vehicle, whilst others take payment before delivery is booked. Monthly payments are usually taken one month after delivery of the vehicle on a date set by the finance provider.

Who supplies the lease car?

All cars and vans are supplied from manufacturer’s dealer groups.

How soon can I get my car?

Delivery lead times are supplied by the manufacturer's franchise dealer. In stock vehicles can be delivered within a few weeks, however, this is subject to acceptance of any finance agreements by your chosen funder and any cooling-off periods applicable to personal contract hire customers. Factory orders can take much longer and depend on the manufacturer and vehicle.

We will endeavour to ensure the delivery dates are as accurate as possible however EV Carshop has no control over manufacturer lead times and delivery dates can change for various reasons i.e. transport issues, production issues etc. We will keep you informed of any known changes in dates as soon as we are informed.

Is delivery and collection included?

Vehicle delivery is free on the UK mainland. The only real exceptions to free delivery are if you are not on the UK mainland or if you request to have your vehicle delivered on a transporter.

Who owns the car?

The finance company is the registered owner and keeper.

Do vehicles have a warranty?

Yes, all vehicles come with the full UK manufacturer’s warranty for your peace of mind.

Is Maintenance included?

Maintenance is available as an optional fixed monthly cost and includes:

  • All tyre replacements as a result of fair, wear and tear
  • The cost of scheduled servicing and associated costs
  • Consumable items such as brake discs, batteries and exhausts (subject to reasonable wear and tear).
  • Where applicable, the cost of the MOT
  • Breakdown cover
  • Any repair to the vehicle as long as it is not as a result of damage, abuse or misuse

You will be responsible for servicing and maintaining the vehicle to the manufacturer’s guidelines. This will ensure the warranty remains valid.

If you chose not to take finance provider maintenance you must remember that you are in charge of maintaining the vehicle yourself. Contact the finance provider and refer to your agreement with them for more information. Further information on Maintenance can be found here.

What happens when I need a vehicle serviced or repaired?

If you included maintenance in the contract, you will receive a maintenance contact number from the finance company from which you can book the vehicle into a local approved garage. If maintenance is not included in your contract ensure you take your vehicle to one of the finance company’s approved garages.

Is Breakdown cover included?

Frequently, certain vehicles by manufacturers offer roadside assistance and breakdown cover for the first 12 months.

If you have a maintenance package included in your lease agreement, breakdown cover is usually included for the duration of your contract.

Is Road Tax included?

Yes, Road Tax is included for the duration of the contract

Is Car Insurance included?

Insurance is not included in the monthly payments for a car-leasing contract; it is the responsibility of the individual or business leasing the vehicle to arrange fully comprehensive insurance.

Can you get car insurance if you’re not the registered owner?

Yes, when you are looking for a car insurance quote on a lease car one question from the car insurer will ask if you are the registered keeper and legal owner. At this point, you would click ‘no’ and fill in further details about the company you are leasing from.

What happens if I exceed my agreed mileage?

If you drive over the agreed mileage limit, an excess mileage fee (charged per mile) will be charged and is outlined in your agreement. As an example, if the excess was 4p per mile then for 1000 miles over contract you would be charged £40.

Can I amend the agreed mileage part way through a contract?

This should not be a problem. You will need to contact the finance company concerned to arrange an alternative agreement, but this will usually mean altering the monthly payments.

Can I lease a car if I have bad credit?

If you are considering entering into a personal lease agreement for your next car there will be financial checks you will need to go through, and information you will be asked to provide. As part of the application process, you’ll need to undergo a personal credit check to assess credit strength and risk status. We can’t comment on individual cases, but those with poor credit may find it harder to be accepted. Most funders will ask for a ‘Good’ or ‘Excellent’ rating. Each application uses different criteria so we can't advise on specifics with regards to credit ratings but you can check your credit rating here.

What happens if I want to end the lease early?

If you want to end your car lease before the agreed contract period is up, you need to negotiate a settlement with the finance provider. This is usually around half the value of your remaining payments but can vary from funder to funder.

Can I take the vehicle abroad?

This depends on the finance provider. You need to speak to the finance provider to confirm that you can take the vehicle out of the UK. If you are allowed there is a process that then needs to be followed and specific forms that need completing. These would need to be ordered well in advance of your trip.

What happens at the end of the lease contract?

At the end of the lease, you can either arrange for the vehicle to be collected or you can extend the contract on a month-by-month basis (dependent upon the funder).

You must return the vehicle in a well-maintained condition. Any damage that occurs beyond the industry standard known as BVRLA Fair Wear and Tear Guide will incur charges.

More information can be found here.

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